Deskera CRM allows the user to record, track and manage leads to efficiently convert business opportunities. Deskera CRM allows the user to store additional files related to a particular lead and make additional comments regarding the particular lead on the lead list itself, thereby providing easier access and making all details of a single lead available at a single place.
Prerequisites:
1. Ensure you have your Deskera CRM application URL in place.
2. Ensure you are the administrator/ assigned lead owner of the CRM application.
3. Ensure a good internet connectivity.
4. This feature is also available in other modules of CRM.
Add Files
Step 1: Go to Leads under My Links on the CRM dashboard.
Fig.5.2.8.1 CRM Dashboard
Step 2: Select the lead for which to add File and click on Add Files.
Fig.5.2.8.2 Lead List
Step 3: Choose file and click on Submit to Save.
Fig.5.2.8.3 Upload Document
Add Comments
Step 1: Go to Leads under My Links on the CRM dashboard.
Fig.5.2.8.4 CRM Dashboard
Step 2: Select the lead for which to add comment and click on Add Comment.
Fig.5.2.8.5 Lead List
Step 3: Enter the comments to be added and click on Add Comment to Save.
Fig.5.2.8.6 Add Comment
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